Re-Homing Policy
We truly hope this is never needed, but we understand that unexpected life circumstances can arise. In those rare instances where re-homing a pup becomes necessary, we want to be transparent about the process.
As outlined in our Adoption Process, the first and second reservation fees (a total of $800) are non-refundable. In some urgent cases, we may waive the second $400 reservation fee, but this is evaluated on a case-by-case basis and requires a significant hardship.
If it becomes necessary to re-home your dog, we will do our best to assist. We will re-list the dog and work to find a suitable new home. Please note that while we aim to recover the amount you originally paid minus the original $800 or $400 depending on circumstances, we cannot guarantee that outcome.
Should you choose for us to take possession of the pup, the following steps will be required:
Additional costs may apply, including:
We understand this may be a difficult decision, and we’re here to help however we can. Our goal is always the best possible outcome for both the dog and the family.
Why Are These Fees Necessary?
We understand that re-homing a dog is not easy, and we want to be transparent about why certain fees apply during the process.
Re-homing takes significant time and effort. I keep detailed records of all the communication involved—and for just one re-homing situation, I tracked over 77 contacts. These included messages via Facebook, Instagram, email, and phone calls. Serious inquiries always lead to a phone call, which can take anywhere from 10 to 45 minutes or more. This is a considerable investment of time and resources. Will it always take this kind of time? No, but it has never taken less than 33 contacts many of which were hoping for a really cheap pup. I still have to weed those out.
Additionally, many times I could have sold the puppy when we originally had them, but instead, I help families by connecting them with other breeders—essentially giving away sales to ensure someone can welcome a pup when they’re ready.
Why Boarding Fees? (see Adoption Tab for the costs)
When a dog returns to us, they need a dedicated space. If they aren’t potty trained, one of our employees must be available throughout the day to assist with regular let-outs and training. Both my husband and I work (I work from home most of the time), so this support is essential and comes at a cost.
Finding a home for an older, untrained puppy is extremely difficult, so our top priority is to ensure they’re potty trained to the appropriate age level before they are placed again.
All boarding and potty training fees are clearly listed on our Adoption Process page for your reference.
If you choose to keep the dog with you while we assist in the re-homing process, we will stay in regular contact to track progress and provide guidance along the way.
Thank you for understanding the time, care, and resources that go into each step of this journey—we’re committed to helping every pup find the right home.
The Honest Truth About Re-Home Situations
This isn’t meant to make anyone feel guilty—just to be real about what re-homing truly involves and what responsible breeding actually looks like behind the scenes.
Helping with a re-home is a lot of work. It’s time-consuming to manage listings, screen inquiries, and respond to the countless messages these posts generate—including weeding through scammers and unserious interest. It often involves dozens of conversations and phone calls, and it’s almost always a loss of a sale, since most of our adoptions come from our reservation list. Never mind that it seldom ever results in an original full price sale.
To be completely transparent: we do not make money on re-homing (even though we do keep the reservation fee....that is simply pennies to be honest). In fact, it costs us—in time, effort, resources, and even taxes. But we won’t change our commitment. Why? Because we are not those kind of breeders.
We will never contribute to shelters or rescues by adding to their burden. Our promise from day one has been to do this with excellence, integrity, and compassion—for every dog, past, present, and future. That means we always do our best to help, even in re-home situations.
To those who may be quick to judge families who make the difficult decision to re-home—please don’t. These choices are often heartbreaking and made with the dog’s best interest at heart. We would much rather a family make that hard decision than neglect their dog, pass them off carelessly, or let them end up in a bad situation.
If you're not walking in their shoes, don’t try to wear them.
We are here to support our families and protect our dogs—for life.
